Frequently asked questions

Delivery can start once we’ve confirmed your payment. Pending payment means we’re still waiting for confirmation. Processing means your payment is confirmed and the order is ready for fulfillment.

Check the delivery speed selected for your item. Instant is the fastest option and delivers in one go. Gradual delivery is spread over roughly 3 days, 1 week, or 15 days, depending on your selection. Some packages have their own schedule, shown at checkout.

If you ordered while signed in, go to My orders in your dashboard and open the order. If you checked out as a guest, you can find the order number on your confirmation page or in your order confirmation email.

If you entered the wrong username or link, send us the correct destination and your order number as soon as possible. Changes may no longer be possible once delivery starts.

Gradual orders arrive in batches, and items in the same order can arrive at different times. If the estimated delivery window has passed or your count dropped after delivery, let us know what you received so we can check the order.

For followers or subscribers, use the username or link for the profile or channel you want to grow. For likes, views, or comments on a specific post, choose the post at checkout or paste its direct link when asked.

Make your profile public before ordering and keep it public while we deliver. If you’re ordering for a post or video, check that anyone can open it too.

Yes, when checkout offers the post picker for your service. Choose the posts you want and check the amount shown for each before paying.

Check the spelling and make sure you’re using the username rather than the display name. You can try pasting the full profile link. If the field accepts manual entry, double-check the destination before placing your order.

Check whether your bank or payment provider shows a charge. If it does, send us your order number before paying again. If no charge appears, use the existing order’s payment link if one is available.

Yes. You can place an order as a guest using your email address. Sign in before checking out if you want the order to appear in My orders.

Country targeting, when offered, can increase the price. Some payment methods may also add a fee. Review the final total after choosing your options and payment method.

Sign in and select Balance at checkout. Your available balance needs to cover the full total. You can top it up from Add funds in your dashboard.